SD — Sales & Distribution¶
The Sales & Distribution module provides conversational access to sales orders, deliveries, billing, pricing, returns, credit management, and sales analytics (O2C).
Scope¶
| Area | Read | Create | Modify |
|---|---|---|---|
| Sales Orders |  |
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| Outbound Delivery | |
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| Billing | |
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— |
| Pricing (conditions) | |
— | — |
| Returns | |
|
— |
| Credit Management | |
— | — |
| Reporting SD (sales analysis, OTIF) | |
— | — |
Use Cases¶
Sales Order — Create¶
User prompt
"Create a sales order type OR for customer 200100, sales organization 1000, channel 10, material PROD-001, quantity 50, delivery date +7 days, company code 1000."
What happens: Creates the sales order with the given header and item data; determines pricing and returns the SO number.
Sales Order — Change (quantity / delivery date)¶
User prompt
"Change sales order 5000001234: change quantity of item 10 to 75 units and update delivery date to +14 days."
What happens: Updates the specified item quantity and requested delivery date; saves and returns the updated SO.
Sales Order — Display with document flow¶
User prompt
"Show sales order 5000001234 with all line items, prices, and complete document flow (deliveries, invoices, associated payments)."
What happens: Retrieves SO header and items, prices, and full document flow (deliveries, billing documents, payments).
Sales Order — Open orders by customer (backlog)¶
User prompt
"List all open sales orders for customer 200100 in sales org 1000. Sort by date and indicate the value still to deliver."
What happens: Returns open sales orders for the customer and sales org; sorted by date with value still to deliver; aligns with VA05.
Delivery — Create from sales order¶
User prompt
"Create outbound delivery for sales order 5000001234, item 10, full quantity. Shipping point 1100."
What happens: Creates the outbound delivery with reference to the SO item; quantities and shipping point as specified. Depends on released SO and stock/ATP.
Delivery — Post goods issue¶
User prompt
"Post goods issue for delivery 8000001234. Confirm that stock is reduced in warehouse 0001 of plant 1100."
What happens: Posts goods issue for the delivery; reduces stock in the given warehouse and confirms the material document.
Delivery — Pending GI today¶
User prompt
"List all deliveries with planned goods issue for today in shipping point 1100 that don't have GI posted yet. Show customer, material, and quantity."
What happens: Returns deliveries with planned GI date = today and GI not yet posted for the shipping point; includes customer, material, quantity. Supports daily operations (VL06O).
Billing — Create from delivery¶
User prompt
"Create invoice for delivery 8000001234. Verify that the price matches the sales order and show the billing document created."
What happens: Creates the billing document from the delivery; checks price against SO and returns the billing document number; creates FI document.
Billing — Pending to bill (work list)¶
User prompt
"Show all deliveries with GI completed that do not yet have an invoice created for sales org 1000. Group by customer and indicate total value pending billing."
What happens: Returns deliveries with GI completed but not yet billed; grouped by customer with total value pending billing. Reduces revenue leakage (VF04).
Pricing — Display conditions¶
User prompt
"Show active price conditions for material PROD-001, sales org 1000, channel 10: base price (PR00), discounts, surcharges, and resulting net price."
What happens: Returns active price conditions for the material/sales org/channel: base price, discounts, surcharges, and net price. Validity dates as in VK13. Availability of condition types may depend on configuration.
Returns — Create return order¶
User prompt
"Create a return order type RE for customer 200100 with reference to invoice 9000001234, material PROD-001, quantity 5 units. Reason: defective material."
What happens: Creates the return order (RE) with reference to the billing document; item and quantity as specified; reason code stored. Original invoice must exist.
Credit Management — Credit situation¶
User prompt
"Show the credit situation for customer 200100: credit limit, current exposure (open orders + deliveries + open invoices), available, and % utilization."
What happens: Returns credit limit, current exposure (open SO + deliveries + open invoices), available credit, and utilization %; aligns with FD32/UKM.
Credit Management — Credit blocked orders¶
User prompt
"List all sales orders blocked by credit check in sales org 1000. Show customer, amount, % of limit, and how long they have been blocked."
What happens: Returns sales orders blocked by credit check; shows customer, amount, % of limit, and how long they have been blocked. Supports cash flow and release decisions (VKM1).
Reporting SD — Sales analysis¶
User prompt
"Generate a sales analysis for sales org 1000 in Q1 2026: top 10 materials by revenue, top 10 customers by volume, and monthly revenue trend."
What happens: Returns sales analysis: top 10 materials by revenue, top 10 customers by volume, and monthly revenue trend; totals align with standard reports (VF05).
Reporting SD — OTIF (On Time In Full)¶
User prompt
"Calculate OTIF (On Time In Full) for shipping point 1100 in January 2026. Break down by: % on-time deliveries, % complete deliveries, and combined OTIF %. Top 5 customers with worst OTIF."
What happens: Calculates OTIF for the shipping point and period: % on time, % in full, combined OTIF; returns top 5 customers with worst OTIF for follow-up.
OData Services Used¶
| Service | Description | SAP Version |
|---|---|---|
API_SALES_ORDER_SRV |
Sales orders (incl. returns) | S/4 1909+ |
API_OUTBOUND_DELIVERY_SRV |
Outbound deliveries | S/4 1909+ |
API_BILLING_DOCUMENT_SRV |
Billing documents | S/4 1909+ |
API_CREDIT_MGMT_BUSINESS_PARTNER |
Credit management | S/4 1909+ |
BAPI_SALESORDER_CREATEFROMDAT2 / BAPI_SALESORDER_CHANGE / BAPI_SALESORDER_GETLIST |
Sales order create/change/list (RFC) | ECC 6.0+ |
Availability
Pricing condition records (VK13) may require custom or additional APIs; standard OData coverage varies by SAP version. Delivery and billing creation depend on released orders and stock/ATP.
Limitations¶
Current Limitations
- Availability check (ATP) and pricing simulation depend on SAP configuration. Condition types and pricing transparency may be limited by exposed OData.
- Delivery creation and goods issue depend on stock and physical process; returns and credit blocks follow your custom logic and release procedures.